Frequently Asked Questions

 

Q: How long will it be for me to receive my shipment?

A: Since all of our goods are custom produced, please allow 2-4 weeks for delivery

 

Q: Is rush service available

A: Please contact us at 888-297-8114 or email service@petetch.com

 

Q: How are goods shipped?

A: UPS Ground

 

Q: What payment methods are accepted?

A: All major credit cards and PayPal.

 

Q: What is the return policy?

A: Due to the custom nature of the products that we produce, there are no refunds once the order has reached production. Orders typically go into production within 24 hours of a design being approved.